Terms & Conditions

Last Update: October 28, 2025

Welcome to Todun’s Kitchen. These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing or using our site, purchasing our products, or booking our catering services, you agree to comply with and be bound by these Terms. Please read them carefully.

If you do not agree to these Terms, please do not use our website or services.

1. General Information

Todun’s Kitchen is a licensed food business based in Calgary, Alberta, Canada, offering handcrafted pepper sauces, oils, and food catering services. These Terms apply to all visitors, customers, and users of our website and products.

We reserve the right to update, modify, or replace any part of these Terms at any time by posting changes on this page. Your continued use of the website or services after any updates constitutes acceptance of the revised Terms.

2. Use of Website

You agree to use this website only for lawful purposes and in a manner that does not infringe on the rights of, restrict, or inhibit anyone else’s use of the site.
You may not attempt to gain unauthorized access to our systems or data, interfere with site functionality, or use our content for commercial purposes without prior written permission.

3. Products and Services

Our products include food items such as pepper sauces, oils, and condiments (“Products”), as well as catering services for events and private clients (“Services”).
All descriptions, images, and pricing of Products and Services are subject to change at any time without notice. We make every effort to ensure accuracy but do not warrant that all information on the website is complete, reliable, or current.

4. Orders and Payments

All orders are subject to acceptance and availability.
Payment must be made in full at the time of ordering unless otherwise agreed.
We reserve the right to refuse or cancel any order at our discretion, including where there is an error in pricing or product availability.

5. Shipping and Delivery

We currently deliver or ship within Canada. Delivery times are estimates and may vary depending on location and third-party carriers.
Todun’s Kitchen is not liable for delays, damages, or losses occurring during shipping once an order has been dispatched.

Please inspect all items upon delivery and report any issues within 24hours to orders@todunskitchen.com.

6. Returns and Refunds

Due to the nature of our food products, all sales are final.
We do not accept returns or exchanges unless the product arrives damaged, defective, or unsafe for consumption.
In such cases, please contact us immediately with photos and details, and we will review your claim on a case-by-case basis.

7. Catering Services

For catering bookings, a non-refundable deposit may be required to secure your date.
Final payment is typically due no later than 7 days before the event unless otherwise specified in your invoice.
Cancellations made less than 7 days before the event may be subject to partial or full charges.
Todun’s Kitchen is not responsible for circumstances beyond our control, such as venue restrictions, weather, or unforeseen cancellations.

8. Allergies and Food Safety

We take food safety seriously and handle all products in accordance with Alberta Health and CFIA standards.
However, our kitchen handles common allergens such as nuts, soy, and gluten.
Customers are responsible for informing us of any food allergies or dietary restrictions before ordering.
Todun’s Kitchen is not liable for allergic reactions or health issues that may arise from failure to disclose such information.

9. Limitation of Liability

By purchasing or consuming our products, or engaging our catering services, you agree that Todun’s Kitchen, its owners, and affiliates shall not be liable for any damages, losses, injuries, or claims arising from:

The use or misuse of our products or services,
Delays or failures in delivery,
Errors, omissions, or inaccuracies in website content.

To the fullest extent permitted by law, our total liability shall not exceed the total amount paid for the product or service in question.

10. Intellectual Property

All content on this website — including text, images, logos, recipes, and designs — is the property of Todun’s Kitchen and is protected under Canadian copyright and trademark laws.
You may not reproduce, distribute, or reuse any content without written permission.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy, which explains how we collect, use, and protect your data.

12. Governing Law

These Terms are governed by the laws of the Province of Alberta and the laws of Canada applicable therein.
Any disputes arising under these Terms shall be resolved in the courts of Alberta, Canada.

13. Contact Information

If you have questions about these Terms, please contact us at:
Email: orders@todunskitchen.com
Phone: 825 445 2205